Terms and Conditions for Participants

1. “Medtimes Medical Group Free Flights Offer” is promoted by Medtimes Medical Group (“Promoter”). All bookings, customer service and customer communication are provided by  a corporation incorporated in Hong Kong, (“Organizer”), on behalf of the Promoter.

2. This promotional offer is only open to a person who is resident in Hong Kong or mainland China and is aged eighteen (18) or above, excluding employees and their immediate families of the Promoter, its agents and anyone professionally connected with the promotion. Each participant needs to be in possession of a passport that is valid for at least six (6) months from the return date of any flight.

3. Only the purchaser of the Promoted Product who successfully passed the verification procedure on www.medtimes.com.hk/flight-registration (“Participant”), can take part and becomes eligible for participation in this promotion. Participating Promotional Products: Annual Health Check Plan or specific promoted health check plan

4. The promotional offer is valid only in respect of the Promotional Products distributed by the Promoter and purchased in participating sales channels (“The Qualifying Purchase”).

5. Subject to these Terms and Conditions, the Promoter offers a qualification of round-trip flight redemption to anyone eligible who purchases Participating Promotional Product during the promotion period in participating sales channels. The Participant must keep the sales receipt for the Purchase as Proof of Purchase.

6. The Participant will not be entitled to claim the free flight if the Promotional Product is returned to the seller or no payments are made and the Participant acknowledges and accepts that in such event, any free flight ticket can be cancelled at any time without liability incurred by the seller and the Promoter.

7. The Promoter will offer to Participants, via redemption of this promotion only, the Participant’s carrier base fare, taxes, passenger duty, fuel surcharges, service charge and airport fees and taxes for a return flight in economy class. All other costs associated with the flight will be borne by the Participant and are excluded from the promotional offer. Such other costs include, but are not limited to (i) any baggage or other charges made in connection with the flight or in addition to the fare (ii) any insurance (iii) any additional fees for card payments (iv) any fees for hotel, car hire, airport transfers, taxis, car park, seat upgrade, food and drink, visas, immigration documents or any other additional services.

8. Within five (5) days after purchase*, the Participant shall log onto the website (www.medtimes.com.hk/flight-registration) for registering contact and purchase information. After verification, the Participant receives an invitation email which includes campaign link, voucher code and digital invoice. Within twenty (20) days after receiving the invitation email*, the Participant shall log onto the campaign website, using their flight voucher code as a login code and complete the online application form with name and e-mail address as well as select their departure airport and three (3) possible destinations and three (3) possible travel dates (inbound and outbound). The proposed travel dates shall be in different months and thirty (30) days apart from each other. The earliest travel date a customer can choose is forty-five (45) calendar days from the date of their application. The Participant shall receive a personalized confirmation email within a maximum period of seven (7) days from the Organizer. 

9. The e-mail sent by the Organizer to the Participant in accordance with point 8 above will contain a personalized direct link. The Participants by following their personalized direct link received from the Organizer, shall log back in on the landing page and upload international passport images (Passport shall be valid for at least six (6) months from the return date of any flight) as well as personal details such as, address, phone number and details of all other passengers flying along with the Participant within (48) hours of transmission of the e-mail (cf. point 8). Proof of purchase (digital invoice from invitation email) shall also be uploaded to prove eligibility.

10. After receiving all qualifying documents, the Participant will receive a flight offer by e-mail within fourteen (14) days from the Organizer. Once a specific flight offer has been received, the Participant must notify the Organizer within forty-eight (48) hours, as to whether the Participant wishes to accept the offer or not.

11. Upon acceptance of the offer by the Participant, the Organiser shall issue the free flight ticket to the Participant.

12. The Participant may add up to three (3) companion passengers to the application and enter their personal details.

13. By accepting the flight offer of companion passengers, the Participant may also accept the price offer in respect of any of companion passengers included in the same application and listed in the flight offer. The Participant shall pay for the companion ticket(s) with a credit card.

14. Availability of the flight offered is not guaranteed until the offer is booked. The offer cannot be booked if not confirmed within forty-eight (48) hours.

15. Subject to receiving confirmation from the Participant, the Organizer will contact the Participant to finalise the booking and send an e-ticket to the Participant. It is the Participant’s responsibility to check the ticket details immediately and inform the Organizer within twelve (12) hours of receipt should the ticket details be incorrect. No cancellations or changes will be accepted thereafter. The flight ticket is not transferable.

16. For this campaign, only the following airport of departure is available: Hong Kong

17. For this campaign, only the following destinations are available: Bangkok, Beijing, Hangzhou, Kuala Lumpur, Kunming, Manila, Phuket, Sanya, Shanghai, Singapore, Tokyo, Wuhan, Xiamen, Xi’an, Chengdu, Colombo, Hanoi, Jakarta, Mumbai, Siem Reap, Taipei.

18. The availability of flights may be limited depending on the chosen destination or travel time. The choice of carrier is at the sole discretion of the Organizer. The Participant is not entitled to demand a particular carrier, route or travel date.

19. All flights are subject to booking availability. This promotional offer is not valid for journeys over Eid, Chinese New Year, on Christmas Day and New Year’s Day. Some periods (e.g. religious and school holidays) and dates may be restricted depending on the chosen destination and travel time. The availability of flights may also be restricted by special events, trade fairs or local holidays.

20. Each free flight application is limited for a single use. The right to a free flight is valid per person, booking and flight. Only one (1) free flight can be redeemed per person. Free flights cannot be used in combination with each other.

21. This promotional offer does not entitle the Participant to travel via a particular route, carrier or on a particular date.

22. All travel (departure and return) must be completed by 20.05.2020. The minimum stay is three (3) calendar days. The maximum stay is thirty (30) calendar days.

23. Promoter and Organizer do not accept liability for changes to flight schedules, routes or destinations and reserve the right to use other service providers as an alternative. In the event of war, earthquake, disaster or similar acts of god, or otherwise where there are circumstances wholly outside the reasonable control of the Promoter and only where circumstances make this unavoidable, the Promoter reserves the right to withdraw this promotion without notice and without offering compensation.

24. The right of the Participant and any person travelling with the Participant to claim compensation is subject to carrier regulatory provisions. The Promoter and the Organizer are not liable for compensation related to failures by the carrier.

25. No cash alternative will be offered in exchange for the promotional offer.

26. Code and confirmations received during the Participant’s application process are personal and non-transferable. Bookings cannot be requested or made for by third parties and flights may not be booked by third parties using the name of the Participant.

27. The Organizer reserves the right to request a proof of purchase/sales receipt from the Participant. Furthermore, the Organizer reserves the right to verify all claims, check the content of all applications and registrations to ensure the Participant’s compliance with these Terms & Conditions and to refuse to award a flight or withdraw flight entitlement where there are reasonable grounds to believe there has been a breach of these Terms & Conditions or any instructions forming part of this promotion entry requirements or otherwise where a Participant has gained unfair advantage in participating in the offer or claimed using fraudulent means.

28. Personal data captured during the course of the promotion shall be processed in accordance with applicable data protection laws and regulations. The personal data shall be processed for the purpose of execution of this promotion. No personal data shall be passed to third parties except where these are required for booking and other promotion fulfilment purposes.

29. The Promoter and the Organizer shall not accept any responsibility for claims lost and delayed or for those claims not received by the application cut-off date (i.e. 30 days after provision of the voucher code). It is the Participant’s responsibility to ensure that correct details are provided for claims to be processed. The Promoter and the Organizer will not be liable for any traffic congestion or internet inaccessibility.

30. By participating in this promotion, the Participant shall be deemed to have accepted these Terms and Conditions.

31. All written correspondence shall be sent to the addresses as shown on the campaign website. Participants who have queries or complaints about the promotion may contact the Organizer at the corresponding address, or alternatively call by phone or email the Organizer using the contact details on the campaign website.

32. Participants acknowledge and accept that failure to comply with the provision of the documentation and information in accordance with the terms and conditions of this agreement, will cause the Participant to lose the right to receive the free flight ticket without liability incurred by the seller and the Promoter.

33. The Promoter reserve the right, at any time, to modify, add to, delete from, alter, or update this Terms of Use (“Changes”), and you agree to be bound by such Changes. Participants use of this Site following any Changes constitutes agreement to follow and be bound by this Terms of Use as changed.

*Not eligible in Expos

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